*Free Shipping on orders of $100 or more in Canada!


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Shipping Policy

*Important Covid19 Update: We have adjusted our shipping timeline for the safety of our staff, but we will do our best to have your order processed as quickly as possible during this time. 


During this time we are offering Curb Side Pickup as delivery options at the checkout. Please select your preferred pick-up location.


Shipping Timeline
We understand the importance of shipping your orders as quickly as possibly, and we strive to have your order dispatched the same day your order is placed.  Our 2 shops are located in British Columbia and we operate on Pacific Standard Time. Any orders placed after the 2:30PM cutoff on Friday, or throughout the weekend will be shipped Monday morning. If there is a statutory holiday then your order will be shipped on the next business day.  *Please keep in mind, orders with multiple items may take extra time to process as inventory could be split between both of our locations and items will be combined before shipping. Please contact us if you have any concerns.


Free Shipping Policy
We offer free shipping to ALL Canadian Provinces on orders over $100 before taxes! *Some restrictions might apply on sale & oversized items (snowboard bags for example). Orders that qualify for FREE shipping will be shipped via Canada Post, Regular Ground services.


Canada Post
We ship all of our orders Via Canada Post.
 Generally shipping in Canada can take anywhere from 2-8 business days. If your address is very rural and out of the way it may take more time. Obviously, the closer you are located to us the quicker the parcel will arrive. *Please contact us if you require an alternative shipping carrier. Shipping rates may vary if your order requires multiple tracking numbers.


USA Shipping
All orders shipped to the United States follow a flat rate shipping table based on the size of the parcel.  Some items can not be shipped to the United States.  If you have ordered one of these items we will notify you via e-mail and cancel your order.

*Going on a trip? We often ship parcels to hotels. Chat with us about alternative shipping options!


Rush Shipping
We do offer a rush shipping service for an additional charge. We utilize Canada Post Express or Priority shipping service to fulfill these orders. If you need your parcel rushed then an additional fee will apply.  Please select the shipping option Canada Post Express or Priority if this is the case and we will meet your tight deadlines.  

We are able to utilize many of the top shipping companies such as UPS and Purolator. If for some reason you would prefer a different carrier to ship your package please e-mail your request to info@freerideboardshop.com.


In Store Pickup
If you're located in the Okanagan, or just visiting this beautiful part of the country you can pick up your item(s) at either one of our 2 locations to avoid shipping delay. When checking out, simply select the shop you would like to pick up your item(s) and we will make sure your order is pulled from the shelves and is awaiting your arrival. Once your item is ready for pick up, you will be notified by either phone or email.


Christmas/Holiday Shipping
Please keep in mind that all of the carriers are extremely busy during the holiday season and, as such, your parcel may be delayed.  Please place your order as early as possible in order to avoid disappointment.  Also, keep in mind, once we ship your order it is literally out of our hands and there is nothing we can do to speed up delivery.  We strive to have orders shipped out within 24 hours anytime between Dec 1-24. 


Canada Post Xpresspost deadline: December 17
Canada Post Priority deadline: December 18  




Expedited Parcel ™

Local Zone

December 18

December 18

December 18

Regional Zone

December 18

December 18

December 16-18

National Zone

December 18

December 17

December 11-17

Anticipated mailing dates as of Dec 11 - Subject to change without notice

On-time delivery guarantees are currently suspended


Free Shipping